Globally, over three hundred billion naira is lost annually to
internet/ credit card fraud worldwide. Interestingly, investigation has shown
that the United States of America (USA) tops the list of countries where
internet fraud thrives.
According to reports, data breaches in the US account for most
of the credit card fraud affecting the EU.
Criminal gangs are making about 1.5bn euros (£1.2bn; $2bn)
annually from such fraud, the EU police agency Europol says, regretting that
compliance with new security features remains patchy.
With pockets of internet scams in Nigeria, for instance, one
would have thought that Nigeria would top the list of countries with high rate
of internet/ credit fraud, the biggest now is US as reported by Europol; and
Nigeria is, nowhere, close to US in terms of cases of internet fraud.
Nigerian online payments systems despite a short history and no
recorded case of fraud are now being blacklisted on the Internet. Online
businesses not only do not trust the integrity of Nigerian bank issued credit
cards, they do not trust goods sold will be delivered. They do not trust that
the Nigerian Customers will honestly acknowledge delivery of goods and
services.
Unfortunately, the agency responsible for Nigerian cybercrime
issues, the Nigerian Cybercrime Working Group (NCWG), does not have the
resources to develop policies which will address these issues. Although
there are no reliable data sources to quantify the amount of lost business transactions
resulting from Nigerian Payment Systems rejection, it appears that from the
number of Nigerians complaining on the Internet at various online forums, the
numbers might be considerable.
Nigeria needs to develop a system that offers payment system
guarantees, one that insures the delivery of goods and services sold to a
Nigerian credit card holder on the internet. Nigerian financial
institutions might find a solution to this dilemma in a system similar to
“PayPal.” A system like this has fraud prevention controls that enable
Nigerians to buy and sell securely on the internet.
In 2011 nearly all fraud involving EU cards took place outside
the EU. Chip-and-PIN security used in the EU is not yet global, Europol notes.
Such fraud cases overseas have risen.
Besides the US, the fraud networks are also very active in
Brazil, Colombia, the Dominican Republic, Mexico and Russia, Europol says.
“So far most of the credit card numbers misused in the EU have
come from data breaches in the US,” Europol says, adding that most illegal
face-to-face card transactions with EU-issued cards also happened in the US.
Fraudulent “card-not-present” transactions, where personal data
is stolen on the internet, account for about 60% of the losses from credit card
fraud, according to Europol.
The agency is launching a new Cybercrime Centre in The Hague
this week, dedicated to fighting such crimes.
Europol notes a range of problems in tackling credit card fraud:
Proper regulations for reporting data breaches to police are
lacking
Criminals operate in complex international networks, exploiting
gaps in police and justice co-operation.
Often the crimes take place online in several countries, with
numerous people involved
Data thefts on the internet usually involve huge quantities of
personal data, which criminals then sell on the internet.
Total losses on UK cards hit £185m in the first six months of
the year, a 9% rise on first half of 2011, the UK Cards Association said.
Fraudsters distract consumers in shops and at cash machines to
steal cards.
Another scam involves tricking cardholders out of their Pin by
calling in the guise of their bank.
The fraud starts with the victim, often an older person,
receiving an unsolicited call from someone claiming to be from their bank and
suggesting their card needs replacing.
The caller often suggests the person should hang up and call the
bank back to ensure the call is genuine. However, by giving a bogus number or
staying on the line, the fraudster can then pretend to be from the bank.
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